Frequently asked questions:

We coordinate the costs individually with each customer. The price depends primarily on the distance (place of death, current location of the body, destination in Poland), the cause of death (requirement to obtain appropriate documents) and which services of our company you choose in addition.

The EHIC (European Health Insurance Card) entitles you to free basic medical care during your stay abroad. However, this insurance does not cover the cost of transporting the body of a deceased person.

Please contact our company first. We will give you all the information you need during the first interview. Please prepare the basic data of the deceased person at the beginning: name, surname, time and place of death, marital status. The next step is to sign the appropriate powers of attorney and documents that will allow us to bring the body to the place of the last farewell.

If you do not have copies, we can obtain a birth certificate and a marriage certificate from the Polish registry office for each deceased person with permission. In the case of a widowed person, you will also need a death certificate of the spouse, which we can also obtain as part of the proxy. In the case of a divorced person, you must also obtain a copy of the divorce decree.

The formalities for organizing the necessary permits and documentation usually take about 2-3 working days. The transport itself takes an additional 2-4 days. The timing of transporting the body of a deceased or an urn with ashes also depends on the country from which the transport is made.

Yes, our company offers a cremation service with all required documents.

From the first conversation with the family, we keep in touch and inform about everything.

Death certificate (translated into Polish) and approval of the city or county administration for the transfer of the body or urn from abroad.

You can pay for the service at your destination or by bank transfer.

With the right procedures and regulations, this is possible.

Of course it’s possible. The clothes can be delivered to us personally or sent by courier.

Covid-19 is currently not included in the list of infectious diseases. According to the necessary regulations, our company organizes the transport of the deceased infected with Covid-19 (SARS-CoV-2).

With both the coffin and the urn, each deceased is transported individually in a specially equipped car.

The price of cremation depends on the country in which it is carried out. Once we have prepared a cost estimate for the services you have chosen, we will determine all costs and clearly indicate the price for cremation.

The term “human ashes” does not appear in the Cemeteries and Burial of the Dead Act of 1959. Accordingly, ashes are treated as bodies and human remains and are subject to special protection. The scattering of ashes in Poland is impossible. Each urn must therefore be buried in a grave in the cemetery.
Important! A change in the law on the burial of the deceased is imminent. We will keep our website updated as to what exactly will change.